Alethe Consulting provide Unified Communications solutions to organizations to help them to manage their growing communication complexity and an increasing number of mobile workers who work everywhere. Employees, business partners, and customers can collaborate with a combination of voice, video, data, and mobility applications. They can also conduct business across multiple workspaces, including:

• From their desks
• In conference rooms
• In airports
• In warehouses
• In vehicles
• In hospitals
• In retail stores

Our Unified Communications solutions combine all forms of business communications into a single, unified system that provides powerful new ways to:

• Collaborate across any workspace: Create secure unified communications systems that help co-workers, partners, vendors, and customers collaborate more effectively.
• Accelerate decision making: Use unified communications, including presence, instant messaging, and rich media services, to improve productivity and ensure that information reaches the correct person right away.
• Innovate across the value chain: Embed unified communications capabilities into business applications to transform business processes and increase customer satisfaction.
• Integrate applications: Integrate Unified Communications with other applications so workers can collaborate in real time using their favorite tools and software.

Unified Communications include network-powered solutions for:

• IP telephony: IP Telephony allows companies to realize the benefits of Voice over IP (VoIP) technology with a suite of media control and IP phone solutions.
• Rich media conferencing: Unified Meeting Place provides a complete multimedia conferencing solution for meetings, training sessions, and presentations.
• Unified messaging: Unified Messaging integrates all types of messages so they can be easily accessed from a single user interface regardless of location or device.
• Unified communications clients: Unified Personal Communicator offers voice, video, instant messaging, conferencing, and presence information through a single application on a PC or Mac.
• Mobility solutions: Mobile Solutions for Unified Communications combines the convenience, flexibility, and reach of mobile communications with the benefits of Unified Communications, making it possible for people to communicate the way they want, whether at home, at work, or on the road.
• Collaborative workspaces: TelePresence bring people together in a new way while reducing travel expenses and carbon footprint.
• Contact center: Unified Contact Center solutions integrate databases and workflow applications with advanced contact center applications, making it possible to create a virtual contact center where customers can be matched to the most appropriate agents.

Maximize existing infrastructure